BURDWAN IS ONE OF THE FEW DISTRICTS WHERE HARDWARE USED IN MOTOR VEHICLE SECTIONS AT ASANSOL, BURDWAN AND DURGAPUR IS OWNED BY PRIVATE PARTNERS. The agreement signed with the private partner three years ago needs to be reviewed in view of lots of complaints from the public about poor quality and delayed service delivery at all the places. In the recent visit to the MV sections by district authorities, the pendency of large number of driving licences (DL), Registration Certificates (RC) of new vehicles and Fitness certificate delays of several thousands of applications were reported. The agency chose not to upgrade the hardware as per the technological improvements and continuing with the old hardware in most of the cases.
To overcome the problems with the view to deliver quality services, we have procured new hardware from Transport department and shortly replacing the agency from Burdwan MV office. Other offices will also be taken up in phases. Our motto is to deliver driving licences in one week utmost and RCs in three days. Let's endeavour to achieve the target. Public services i.e. citizen centric services must be given topmost priorities by all team Burdwan.
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